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What They Can and Cannot Do

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The case for

The arguments on the other side

Put as their proponents would put them. A collection that only objects is not worth reading.

The Arguments That Are Genuinely Good

Five cases where monitoring is the right answer, stated as well as their proponents would state them. A collection that only objects is not worth reading.

Safety, and Where It Is Real

The strongest argument for monitoring, and the one most frequently borrowed by arrangements that have nothing to do with safety.

Protecting Other Workers

The argument that cuts hardest against privacy objections, because the person asking for privacy may be the person somebody else needs not to have it.

Regulated Obligations

Where monitoring is required by a rule, the discussion changes shape — and the common error is treating the rule as broader than it is.

The Narrow Investigation

Examining one person's records for a stated reason is the most defensible form of monitoring, and it is defensible for reasons that do not extend to anything standing.

What the Objectors Get Wrong

Five arguments against workplace monitoring that are weak, overstated or wrong — written by somebody broadly sympathetic to the objection.

Where the Objection Is Really About Something Else

Resistance to monitoring frequently has a different cause, and treating the stated objection as the real one resolves nothing.