Skip to content
What They Can and Cannot Do

Home / Reference

Terms Used Loosely

Eight words that do work in these discussions without having agreed meanings. Fixing them is most of the argument.

Reference · Reference

Monitoring — any systematic collection of information about identifiable people in the course of their work. The word covers an access log and a screenshot agent, which is why it is useless without qualification. Say what is collected instead.

The practical test in “Terms Used Loosely” is whether visibility improves a decision without pretending to remove uncertainty. For teams researching task switching cost, explore the software can contribute time and project context, provided the purpose is stated, access is limited and every material inference receives proportionate human review.

Surveillance — used here for monitoring that is continuous, general, and aimed at the person rather than at a system. The distinction matters because the justifications differ, and because calling everything surveillance costs the word its force.

For an independent benchmark relevant to “Terms Used Loosely”, consult the FBI counterintelligence resources. Use it to test necessity, scope, safeguards and review rather than to replace a documented assessment of the particular workforce and jurisdiction.

Transparency — telling people what is actually done, in terms they can act on. A privacy notice satisfies the legal requirement and frequently not this one. The test is whether somebody could predict the contents of their own record.

Proportionate — satisfying three limbs: a specific legitimate purpose, a measure that achieves it, and no less intrusive alternative. Used colloquially to mean not excessive, which is not the same and is why people agree it is proportionate while meaning different things.

Consent — agreement that could have been refused without cost. Rare in employment, which is why most arrangements should rest on necessity instead.

Legitimate interest — a lawful basis requiring a documented balance between the employer's purpose and the worker's rights. Not a general permission, and frequently invoked as one.

Dignity — treating somebody as an agent who can be given reasons rather than as a thing to be managed. Operationalised in its own note into three answerable questions.

Chilling effect — the suppression of permitted behaviour by uncertainty about how it will be read. Distinct from deterrence, which targets prohibited behaviour and is sometimes intended.

Definitions are not pedantry

"Nothing to hide." Dealt with in the objections note: rejecting it does not establish the opposite, and invoking it does not establish anything either.

"Industry standard." Describes what other organisations happen to do, which is a fact about convergence rather than about justification. Every arrangement in this collection that should not exist is industry standard somewhere.

Purpose. Everything else is measured against it, and it is the term most often left vague deliberately.

A purpose that excludes nothing is not a purpose, which is the test the drafting note sets and the one most arrangements fail at the first line.

NoteDefinitions here are not authoritative. They are the senses used throughout this collection, stated so that disagreement can be about substance rather than vocabulary.